Data Privacy Policy
We operate Betzino Casino and this page explains how we collect, use and protect your personal information when you access our casino services. The privacy policy covers what categories of data we handle, how information is processed for account management, payments and security, and the controls available to you. It explains cookies, data sharing with service providers and how to exercise your rights for access, correction and deletion. Read the sections below to understand how your data is handled and how to contact us about privacy matters.
Types of data collected
We gather three main data categories needed to run accounts and deliver services.
Personal data
Name, email, date of birth, residential address, phone number and identity documents supplied for verification.
Technical data
IP address, device identifiers, browser type, operating system and session logs used to maintain access and security.
Transactional data
Deposit and withdrawal records, bet and win history, payment method and currency for accounting and dispute resolution.
How information is used
Data supports account setup, payments, play history, verification and compliance with legal obligations.
Account management
Use personal and technical data to open and maintain accounts, verify identity and handle customer requests.
Payments and security
Process deposits and withdrawals, prevent fraud, and meet anti-money laundering checks using transactional and ID data.
Operational needs
Run the platform, resolve disputes and handle support enquiries. Aggregate data used for trend analysis and system maintenance.
Data protection and security practices
We apply encryption and secure connections, restrict access to authorised personnel and store data only as required.
Encryption and access
Secure Sockets Layer (SSL) and other technical safeguards protect data in transit. Access is limited by role and need-to-know.
Retention
Personal and transactional records are retained for compliance and operational purposes for a period consistent with legal obligations.
Cookies and tracking technologies
Cookies and similar tools are used to remember preferences, enable play sessions and support analytics and fraud prevention.
Choices
Browser controls allow you to block or delete cookies. Some features may require cookies to function correctly.
User rights regarding their data
You have rights to access, correct and request deletion of your personal data where applicable under local law.
Access and correction
Submit a request to view or update the personal information held in your account using the contact channels in account settings.
Deletion and restrictions
Requests to delete data or restrict processing will be handled according to legal and operational requirements; some data may be retained for compliance.
Data sharing and third parties
We share data with service providers that process payments, host services, provide games, or perform fraud and compliance checks.
Third-party processors
Third parties act on our instruction and are contractually bound to protect data. Regulatory or legal disclosures are made when required.
Updates to the privacy policy
Policy changes will be posted on the site with an effective date. Continued use of the service after changes indicates acceptance of the updated policy.